Services · Integrations

The systems already exist. They just don’t talk to each other.

We build the integrations between HubSpot and the systems Australian businesses actually run on. NetSuite. Property Tree. Insight. Xero. Microsoft 365. AI agents. Production builds, not Zapier glue.

The premise

Your humans should not be the integration layer.

Most businesses your size run 6 to 15 SaaS tools across their core operations. Each one works fine in isolation. Almost none of them talk to each other. The hidden cost is three or four FTEs of copy-paste work nobody puts on a budget line.

The person designing the integration is the same person you hired for AI strategy or fractional CIO work. No handoff to a separate integration team. No vendor-led implementation that quietly locks you in. No three-system Zapier chain that breaks the moment a field name changes.

Read: Stop using your team as the integration layer

How the work runs

  • 1. Diagnose. One or two sessions to find out which sync you actually need. Often different from the one the vendor doc described.
  • 2. Design in markdown. Field map, business rules, failure modes, audit trail. Reviewable before a line of code is written.
  • 3. Build in code. AWS Lambda. Version control. Proper logging. Not Zapier.
  • 4. Operate, then hand over. We run it until handover makes sense. Then you own the code, the infra, and the playbook.

Related thinking

From our writing.

  • Stop using your team as the integration layer

    When your SaaS tools don’t talk, your humans become the integration layer. The hidden cost is three or four FTEs of manual data shuffling nobody counts.

    Read article
  • The forms paradox: when automation outcosts the work

    Most firms have a work-request form that takes longer to fill in than the task itself. The three-question test for finding yours, and why it persists.

    Read article

Got two systems that should talk and don’t?

Thirty minutes on a call. We will tell you whether it’s a two-week build, a twelve-week build, or whether the real answer is a different system entirely.

Book a discovery call